Privacy Policy

Effective date: March 1, 2026

ZeldaHosting LLC ("ZeldaHosting", "we", "us", or "our") operates zeldahosting.com and related services including Jaxol. This policy describes how we collect, use, and protect your information when you visit our website or use our services.

1. Information we collect

Information you provide

  • Contact information — name, email address, company name, and any message you send via our contact form.
  • Account information — email address and password when you register for Jaxol or other ZeldaHosting services.
  • Payment information — billing details processed by our payment processor. We do not store raw card numbers.

Information collected automatically

  • Usage data — pages visited, features used, search queries run within Jaxol, timestamps, and session duration.
  • Technical data — IP address, browser type, operating system, referring URL, and device identifiers.
  • Cookies and similar technologies — see Section 4 below.

2. How we use your information

We use the information we collect to:

  • Provide, operate, and improve our services.
  • Process transactions and send related receipts and notifications.
  • Respond to your inquiries and support requests.
  • Send product updates, security notices, and promotional communications where you have opted in.
  • Monitor and analyze usage to improve performance and user experience.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.

3. Legal basis for processing (EEA/UK users)

Where applicable under the GDPR or UK GDPR, we process your personal data on the following bases: performance of a contract (to provide services you requested), legitimate interests (to improve and secure our services), consent (for marketing communications), and compliance with a legal obligation.

4. Cookies

We use essential cookies required to operate the site and, where you consent, analytics cookies to understand how visitors use our pages. You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Sharing your information

We do not sell your personal information. We may share it with:

  • Service providers — third parties that help us operate our business (e.g., payment processors, email delivery, form handling via Formspree, cloud infrastructure). These parties are contractually bound to protect your data.
  • Legal requirements — when required by law, court order, or to protect the rights and safety of ZeldaHosting, our users, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify you before your data is transferred.

6. Data retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Account data is retained until you delete your account. Contact form submissions are retained for up to 12 months.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, to restrict or object to processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@zeldahosting.com.

California residents may have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of any sale of personal information (we do not sell personal information).

8. Security

We implement industry-standard technical and organizational measures to protect your information. However, no transmission over the internet is completely secure. We encourage you to use strong passwords and keep your credentials confidential.

9. Children's privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.

11. Contact

If you have questions about this policy or your data, contact us at:
ZeldaHosting LLC
privacy@zeldahosting.com